Refund Policy


If you're looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

You should have your bank refund within 3 working days of Tui Bees receiving the returned product, however, customers will need to pay the return shipping themselves.

If your item doesn't manage to get to you or is damaged, please let us know and we'll send out a replacement.

Any questions? Email us at